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Legal Statements

Learn about our policies and legal information.


Service fee schedule

Find a complete list of account and transaction fees in our Service Fee Schedule


Terms & conditions

Explore our terms and conditions for personal accounts and business accounts.



Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Trademark of Interac Inc. used under license.

Deposit Anywhere™ is a registered trademark of Central 1 Credit Union, used under license.

®ACCULINK and MARKETFLEX are registered trademarks, MEMBER CARD and MEMBER CARD & Design are registered certification marks owned by Credit Union Central of Canada, used under license.


Privacy statement: our philosophy of respect for member privacy

Credit unions in Canada have a long history of respecting the privacy of their customers. As a co-operative financial institution, we are committed to developing policies, procedures and service offerings that address privacy concerns.

We continue to protect your privacy and your right to control the collection, use, and disclosure of your personal information. We have procedures in place that guide our employees and directors in maintaining confidentiality. What has been our ongoing business practice has become our documented commitment to you.

Bruno Savings and Credit Union’s Board of Directors has adopted the Credit Union Code for the Protection of Personal Information, established related Policies and Procedures and appointed a Privacy Officer. Our employees understand the importance of the policies and procedures and follow them carefully.

Learn more about our Privacy Statement by reading the Model Privacy Code.


Market Code: our commitment to you

Developing and fostering long-term relationships is the foundation of our commitment to service. The credit union and our employees have always been committed to delivering high quality service to members and non-member customers.

Our Market Code builds on this commitment by identifying the standards we embrace as an organization, the way we conduct ourselves, and how we will continue to treat you as we work to maintain your trust while living out our co-operative’s values.

Naturally, we hope you are happy with the service we provide. However, we know that things can sometimes go wrong. As part of the Market Code, we have implemented a formal complaint handling process. If you have a concern or a complaint about the service we provide or the product lines we offer, we want to hear from you. If we get something wrong, it’s important that you tell us so we can make it right. This also helps us improve future service.

Learn more by reading the Market Code.